I am a user experience designer and researcher for IBM. My work includes researching, designing, prototyping, and validating web and mobile applications for managing IT infrastructure.
In the recent past, I worked as a graduate assistant on academic research & development projects and as a university instructor for undergraduate courses in technical communication, digital humanities, social and rhetorical theory, and writing.
In 2012 I earned a doctoral degree focusing on the social dimension of collaborative software. My education spanned both the Rhetoric and Professional Communication and Human Computer Interaction PhD programs at Iowa State University.